Refund Policy

Please note, our training sessions and events are held via Zoom. You will not receive a refund as a result of the failure to connect.

You will also not receive a refund because of additional forces outside of our control (your internet connection, your internet speed, your technology and computer equipment, etc.) Ultimately, the failure to connect to Zoom is not the responsibility of WASTP, CE committee volunteers, or staff.

Failure to Connect

By signing up for the virtual training or event, you understand it is being offered on the Zoom platform. You must connect through Zoom in order to receive any continuing education credit that may be offered. It is your responsibility to ensure that you can connect to Zoom by ensuring that you have downloaded Zoom onto your computer or mobile device before the event, and checking its viability on your computer, tablet or mobile device. We also can’t assist with auditory issues during the training/event.

If you are not familiar with Zoom, watch this tutorial: Link to watch Zoom tutorial. There are also many additional great tutorials online that you can also watch.

Ultimately, the failure to connect to Zoom is not the responsibility of NCPA, speakers, CE committee volunteers, or staff.

Respect for the Presenters/our WASPT Community and CE Credit for the Virtual Workshops

When you enter into the Zoom Meeting, you will be automatically muted. You will see a staff member and other participants in the meeting format. We require that you leave your camera on as it is respectful and demonstrates your participating in the event. You can control your own Zoom view and what you see through Gallery or Speaker views. Please familiarize yourself with the controls.